Can I request for a refund?
No, any credits bought cannot be refunded.
What should I do if a payment error occurs (e.g. charged wrongly)?
Please contact Doctor2U customer support team at
and they will assist you accordingly.
Where can i download the payment receipt of the health test?
Payment receipts for health tests which are paid on the spot can be downloaded from the portal through the ‘Reports’...
How to create Guarantee Letter (GL)?
Click on “Create” on the left panel to create new GL. Please update GL setting if you create GL for...